FAQ

 

A   10am-8pm, all 365 days (Running-Kan is open 10am-9pm)

A   Yes. There is no registration fee or membership fee for our membership scheme. Please choose a form of membership that suits your life style best.

- App membership: realtime sales or voucher information - Please click here for details
- Sports Zyuen Club Card Membership: Card will be issued at our shops on the spot upon the completion of a simple registration form.

A   Yes. We accept all major credit cards such as JCB, VISA, Mastercard, American Express, Diners, and gift cards/vouchers except for VISA Gift Cards. For any other cards, please ask our staff at the cashier.

A   Yes. Please make sure you bring receipts within 1 week after your purchase, given that items are not damaged or soiled. They need to be in the same boxes or bags as they were purchased.

A   We are afraid we don’t have any available parking spaces. Please use nearby paid parking.

A   Yes, we can. Please contact the category floor of your interest directly. Please click here for details

A   Yes, we do with an additional fee. Please directly contact the category floor of your interest.

A    Yes, you can if you know which product exactly you are looking for. Please send us specific product information (brand, product number, color, and size) via telephone, Fax, or email. We cannot choose products for you that may suit your needs if you are not in our shops. However, we are afraid that we are not offering this service to international addresses at the moment.
Delivery fee by region: (***) indicates additional 330yen as a fee in case you would like to pay at the time of delivery.
Kanto Touhoku Hokuriku
Koushinetsu
Toukai Kansai Chugoku Shikoku Kyushu Other regions
660yen
(990yen)
770yen
(1,100yen)
880yen
(1,210yen)
1,100yen
(1,430yen)
Tokyo
Kanagawa
Chiba
Saitama
Ibaragi
Gunma
Tochigi
Yamanashi

Fukushima
Miyagi
Iwate
Aomori
Akita
Yamagata

Niigata
Nagano
Ishikawa
Fukui
Toyama
Aichi
Shizuoka
Gifu
Mie
Osaka
Hyogo
Kyoto
Nara
Wakayama
Shiga
Okayama
Hiroshima
Shimane
Yamaguchi
Tottori
Kagawa
Ehime
Kouchi
Tokushima
Fukushima
Saga
Oita
Nagasaki
Kumamoto
Miyagi
Kagoshima
Hokkaido
Okinawa
Delivery time options: Morning / 12-14 / 14-16 / 16-18 / 18-20 / 20-21

Also you can visit the below online shops:
スポーツジュエン Yahoo!店
 
スポーツジュエン Yahoo! 総合店
 
スポーツジュエン 楽天市場店
 
スポーツジュエン Yahoo! 総合店

A   We are afraid we cannot because our systems are completely independent from each other. Each purchase will be handled independently. Exchange and/or return of purchased items will be handled via the shop where you purchased them.

A   Some items have different pricing. We have no control in pricing for items on Yahoo, Rakuten, and Amazon.
 

A   10am-8pm, all 365 days (Running-Kan is open 10am-9pm)

A   Yes. There is no registration fee or membership fee for our membership scheme. Please choose a form of membership that suits your life style best.

- App membership: realtime sales or voucher information - Please click here for details
- Sports Zyuen Club Card Membership: Card will be issued at our shops on the spot upon the completion of a simple registration form.

A   Yes. We accept all major credit cards such as JCB, VISA, Mastercard, American Express, Diners, and gift cards/vouchers except for VISA Gift Cards. For any other cards, please ask our staff at the cashier.

A   Yes. Please make sure you bring receipts within 1 week after your purchase, given that items are not damaged or soiled. They need to be in the same boxes or bags as they were purchased.

A   We are afraid we don’t have any available parking spaces. Please use nearby paid parking.

A   Yes, we can. Please contact the category floor of your interest directly. Please click here for details

A   Yes, we do with an additional fee. Please directly contact the category floor of your interest.

A    Yes, you can if you know which product exactly you are looking for. Please send us specific product information (brand, product number, color, and size) via telephone, Fax, or email. We cannot choose products for you that may suit your needs if you are not in our shops. However, we are afraid that we are not offering this service to international addresses at the moment.
Delivery fee by region: (***) indicates additional 330yen as a fee in case you would like to pay at the time of delivery.
Kanto Tokyo
Kanagawa
Chiba
Saitama
Ibaragi
Gunma
Tochigi
Yamanashi
660yen
(990yen)
Touhoku Fukushima
Miyagi
Iwate
Aomori
Akita
Yamagata
770yen
(1,100yen)
 Hokuriku
Koushinetsu
Niigata
Nagano
Ishikawa
Fukui
Toyama
 Toukai Aichi
Shizuoka
Gifu
Mie
 Kansai Osaka
Hyogo
Kyoto
Nara
Wakayama
Shiga
 Chugoku Okayama
Hiroshima
Shimane
Yamaguchi
Tottori
880yen
(1,210yen)
 Shikoku Kagawa
Ehime
Kouchi
Tokushima
 Kyushu Fukushima
Saga
Oita
Nagasaki
Kumamoto
Miyagi
Kagoshima
Other regions   Hokkaido
Okinawa
1,100yen
(1,430yen)

Delivery time options
Morning / 12-14 / 14-16 / 16-18 / 18-20 / 20-21


Also you can visit the below online shops:

スポーツジュエン Yahoo!店


スポーツジュエン Yahoo! 総合店


スポーツジュエン 楽天市場店


スポーツジュエン Yahoo! 総合店

A   We are afraid we cannot because our systems are completely independent from each other. Each purchase will be handled independently. Exchange and/or return of purchased items will be handled via the shop where you purchased them.

A   Some items have different pricing. We have no control in pricing for items on Yahoo, Rakuten, and Amaon.